Privacy Policy

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iENGINEERING respects our users’ right to privacy and holds user information in confidence.

Information We Collect

  • We may ask for personal information such as your name, address, e-mail address, and occupation to provide and improve our products and services.
  • Whenever we request personal information, we make our purpose clear and link to this policy.

How We Protect Your Information

  • We limit access to user information databases and require all employees and contractors to follow this policy, with penalties enforced for violations.
  • We do not sell, rent, or give away user information. Any company we contract with must agree in writing to protect it.
  • We send marketing communications only to users who agree to receive them. To unsubscribe, contact us and we will remove you from our mailing lists promptly.

Data Retention

  • We retain personal information only as long as needed to provide our services or to meet legal, tax, or contractual obligations.
  • Account data is kept while the account remains active.
  • If an account is closed or a deletion request is received, we delete the associated personal information within 30 days, except records we are legally required to keep.
  • Data no longer needed is securely deleted or anonymized.

Data Deletion

  • You may request deletion of your account and personal information at any time by emailing support@iengineering.com with the subject “Data Deletion Request” and the e-mail address or account name linked to your account.
  • We will confirm receipt and complete deletion within 30 days.
  • You may also request deletion of specific data (such as profile details or usage history) without deleting your whole account.
  • Once deleted, data cannot be recovered.
  • Limited records may be retained where required by law or for fraud prevention, accounting, or dispute resolution, and are deleted once no longer needed.

Payment Security

  • Online transactions, including credit card details, are protected using Secure Sockets Layer (SSL) encryption.
  • Never send your credit card number or other sensitive information in an unencrypted e-mail.
  • If we ever suspect a user’s card details have been intercepted, we will notify that user immediately.

Cookies

  • Our website uses cookies that tag each visitor’s browser with a random, unique number.
  • Cookies do not disclose personal information and are used only to validate access to private areas of the site.

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